1. How can I register domains with you?- 2. How can I register an account?
- 3. Why my account not active?
- 4. In my account balance I find entries like "Reimbursement...". What is that?
- 5. Why I have enter DNS but still get error message says: domain must be
registered with name server?
- 6. I have registered a domain name and your system reported that the
registration was successful. However, my domain is not connected, yet. What should I do?
- 7. I have registered a domain and it is already connected. However, I cannot
change any details of that domain...
- 8. What is the difference between a Domain Transfer and a Domain Trade?
- 9. I want to transfer domains out of my account. How do I get the transfer code?
- 10. Will the "Delete" function delete a domain immediately?
- 11. Oops, I have accidentally deleted a domain. I want to recover it now, how to
do that?
- 12. Why the domain has task?
- 13. What is the register delay?
- 14. What is the push domains?
- 15. What is the auto accept transfer out?
- 16. What kind of payment does your support?
- 17. Why I have payed but the money still not in my account when I try prepay money
to my account?
- 18. Will update domain cost money?
- 19. Will update contact cost money?
- 20. Will update DNS cost money?
- 21. I have encountered an error that I don't understand. What should I do?
You have to apply for a membership with DomainDiscounter. Then: 1. Search domains you want to register; 2. Enter contact and DNS information to check restriction; 3. Pay for your domains.
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If you want register an account, please enter your available email and password. And we will sent an activation email to you, you need click the link in the email to active your account. Then you can use your account.
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When you have registered your account, we would send an email to you, please open the email and click link to active your account.
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In some cases it can happen that the registry refuses the registration of a domain due to some restrictions we could not check beforehand (e.g. some countries forbid the registration of adult-related domain names). If your domain name could not be connected, we will delete it from our database and reimburse you the money that has been charged before.
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When registering a .nl domain you need to add the domain name first to the nameservers. The registry checks if the domain is registered with working nameservers. If this is not the case, the registry declines the registration of the domain.
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As outlined in the previous question, some registries forbid certain names to be registered. That means, they will check every name manually before they actually connect them. That procedure can take a few hours, maybe even a few days. For this time, your domain appears in your account, but you won't be able to change any details about that domain. As long as you cannot change any details of that domain, please do not expect it to be connected. As soon as it is connected, we will release this domain and you can start changing details (e.g. name servers, contact data etc.). However, please be patient.
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If a domain has been connected recently, it can take up to two hours before you will be able to change something about it. If this time period is too long for you, please let us know (our Email Support).
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Some countries call a domain transfer "Transfer", others call it "Trade". If you want to transfer a domain to us, please first use the "Domain Transfer" operation, which is the most common way to transfer domains. If this does not work ("operation not supported" will be returned), try the "Domain Trade" operation (e.g. Belgian domain names should be traded, not transfered).
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For those top-level domains that support authorisation codes for transfers, you can find the code in the field "Authorization Code" of the edit window for each domain (to be found in "My Domains", then click on "Edit"). If this code is not present, the corresponding registry does not support automatically authorised transfers. Then a transfer without authorisation code has to be initiated (most likely, transfer confirmation emails will be sent out by the registry then).
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Yes! Be very careful with that function!
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You can't! That's why we have said that you should be very careful with the delete function! Please contact us at our Email Support in this case. We will see if we can recover your domain. However, most registries will charge money for that, which you would have to pay... Again, be very careful with the "Delete" function!
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When you do process of domain(such as:update,transfer,push), the process may last long time, then the domain will have the task, other process will be forbid.
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When you register domains, there is no response from registry, the domain register will be delayed, and we will do it in 24 hours, If still failed, the money will refund to your account.
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If your friend or you has another account in domaindiscounter.com, you can transfer the domain from this account to another account, It's free.
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If you select "accept auto transfer out", when user wants transfer in your domains, the request will sent to you. If you select "reject auto transfer out", the request will be rejected.
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We select 2checkout.com as our cooperation partner and they support many kinds of payment, such as credit card, paypal and so on. Check more information about 2checkout.com
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For the security of your credit card, we will check credit fraud, and it may cost 30 - 40 minutes, if checked passed, the money will be put in your account.
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For most domains, updating is free, but some domains like .fr will cost money. Check more details
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If the domain which is using this contact has update price, update this contact will cost money.
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Update all DNS are free.
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Please write an email to our Email Support , explaining what you wanted to do and what response you have received from our system. We are happy to assist you in solving your problem!